Your store

The identity your customers will see: name, logo, colour, contact details and legal pages.

Your store settings decide what your customers see: your order page and your emails carry your name, your logo and your colour, not ours. It all lives in Settings, then your store.

Store settings: name, logo, colour
The General card: your identity in four fields.

Name, logo and colour#

DashboardSettingsyour storeGeneral

  • The name appears on the order page, in your emails and on the tracking page.
  • The logo is cropped square. A sharp image of at least 400 pixels a side is enough.
  • The accent colour tints the headings and the links of your customer pages. Pick your brand's.
  • The tagline is a short line under the name, for instance your speciality or your city.

Your customers' language#

DashboardSettingsyour storeStore configuration

The store language decides the language of your order page, of the tracking page and of every email sent to your customers: French, Arabic or English. It is independent of your dashboard's language.

Contact details and social links#

DashboardSettingsyour storeContact

Your support email and phone appear at the foot of your order page: that is how a customer reaches you before buying. Your Facebook, Instagram and TikTok links add a “Follow us” row to your customer pages.

The notification address is a different thing: it is the one that receives your new-order alerts. Leave it empty and the alerts go to your account address.

Closing temporarily#

The “Open” switch pauses your store: your links stay valid but politely refuse new orders. Useful during a holiday or a general stock-out.

DashboardSettingsyour storeStore configuration

If you have your own terms of sale and privacy policy, give their addresses: your customer pages will point at yours. Otherwise they point at checkout.tn's.

Can't find your answer?

Write to us from your dashboard, under Support. A real person answers.

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